Over 70% of Hayes business is from repeat customers. With machines located in over 71 countries in the world , this level of customer satisfaction can only come from ensuring our machines not only are designed to meet our customers requirements exactly , but also to offer years of reliable service in often harsh environments.

Hayes selects only high-quality supply partners that ensure day-to-day maintenance items are able to be sourced within the country of installation. Such partners as Rexroth , Fuji , Bonfiglioli , Telemechanique , Parker , Allen-Bradley , SEW and the like all have a global network which can assist our customers directly.

Further to this , our Customer Service departments offer prompt assistance for both parts and general service enquiries as required.

We also can offer dedicated Service Level Agreements ( SLA ) which ensure technical support that has the expertise, resources and experience to optimize our customers operations , maintain their processes and reduce unplanned downtime.

Hayes is also able to assist in on-site training and up-skilling of customer’s staff , with various training modules developed specifically for the rollforming industry.