Responding to many requests from our customers , we are embarking on a program to offer SLA’s on all machines. We have noted that the skills level throughout the rollforming industry is diminishing , at the same time when machinery controls and mechanical complexity are increasing. Not that long ago , each site would have their own maintenance staff that looked after the equipment. The trend these days is to outsource this work , but sadly in most cases, this is outsourced to general engineering companies that do not have rollforming experience.
Hayes has decided to increase our ability to service not only our own, but all manufacturers equipment , and to offer a schedule of programmed site visits tailored to meet each customers requirements. As part of the Bradbury Group , we are the largest manufacturer of rollforming equipment in the world and logically have the most experience to help our customers.
The cost of this service is minimal when considering the flip-side . It always amazes me that equipment that can cost well over $1million , are used in aggressive environments for many years , that earn their owners commensurately millions of dollars of income , get less service attention then the company pick-up truck or the boss’s Mercedes !
We want to ensure our customers get the best from their equipment , and see our SLA’s as one method of helping you do so. Please contact our Service Managers for more information.
